Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-el-cenizo-texas.primarycareaid.com (hereafter referred to as “Senior Care El Cenizo Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://senior-care-el-cenizo-texas.primarycareaid.com. Please note that it does not extend to third-party platforms, applications, or services accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy is designed to guide you when:

  1. Using our applications, software, or digital services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal information for various purposes, including:

  • Account Information: Details related to your user account and profile.
  • Payment Information: Data required for processing transactions, such as credit card numbers and billing addresses.
  • Financial Information: Financial records linked to your use of our services or products.
  • Purchase Information: Details about your purchases, including order history and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, which can include IP addresses and mobile phone numbers.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, or responses you provide to improve our products and services.
  • Social Media Information: Details obtained from social media platforms when users connect their accounts to our services.
  • Product Information: Data related to the products or services you use, including preferences and usage patterns.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as tracking cookies and web beacons. Additionally, third parties may share personal information with us for specific purposes, adhering to their privacy policies.

Cookies

We utilize cookies to enhance your experience on our websites and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: Essential for navigation and using core features of the website.
  • Preference: Remembering user preferences, language settings, and other customization options.
  • Analytics: Tracking site usage, gathering aggregate data, and understanding user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Senior Care El Cenizo Texas implements robust security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These include:

  • Encryption for secure communication and data storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us, and we will take the necessary steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Requesting rectification if your data is inaccurate or incomplete.
  • Erasure (right to be forgotten) under specific circumstances.
  • Restriction on processing your data in certain cases.
  • Right to data portability, allowing you to move or copy your data.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or make data-related inquiries, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, requests to unsubscribe, or data privacy inquiries, please reach out to us: